Most small business switched to VOIP, mostly hosted VOIP Services to save money. Today, you might find another great way to cut cost with free phone answering services and save money/resources on call center.
If you are running a retail or services business, you might be getting 30% calls each day asking about your store/office location address, directions to your store or your current promotions? Would you expense your costly call center employees on such calls? Probably not a good idea. How about your setup a phone answering service which handles this type of calls with preconfigured messages.
Most phone answering system obviously comes at a cost however, there is one Free Automated Phone answering service called fongenie. Fongenie lets you setup a phone answering service for your business for FREE (It will be free for limited time).
You have to understand that Fongenie is in early beta and obviously not 100% perfect. But hey its free and it workable for your small business. You can register and then secure a new phone number for incoming calls and enter the phone number for your store/office location. You can offer your office/store hours and closing days. This should setup a workflow to trigger a voicemail instead of actually ringing a call center number.
Most importantly you can improve sales by putting prompts for promotions, discounts which could improve your sales number significantly. On top of that, you can track data through fongenie interface to know how many people called and what they did through the prompts. This should give you some ROI on investments and overall cost effectiveness of using Fongenie.
Fongenie is currently free but soon will be paid service. Monthly plans will cost about $30 for a certain number of incoming calls. Unlimited plans will cost about $150-250 each month depending on the size of the business.
If you own a small business, will you use FonGenie? Do let us know your thoughts on this automated phone answering service.
Friday, August 28, 2009
Free Automated Phone Answering Service For Small Businesse

Posted by Admin at Friday, August 28, 2009 0 comments
Thursday, August 6, 2009
1-800-FREE411 Offering FREE International Calls Anywhere In The World
This is huge! You can now make free international calls anywhere in the world. It doesn't matter where you live, you can now make totally free international calls anywhere you like.
USA's largest and first free directory assistance service, 1-800-FREE411 has launched yet another awesome service which could be a boon to people who want to make free international calls from USA. Don't give up if you are not in USA, I will explain how you can use this service to make calls irrespective of where you live.
I live in USA, How can i use 1-800-FREE411 to make free international calls ?
1) You need to call a toll-free number, so if you call from Landline its a free call for you. Mobile calls am afraid could be charged.
2) You can talk upto five minutes per call. You can make multiple calls.
3) Call 18003733411 from your US Landline/Mobile. The operator will greet you with a welcome message and ask you to select one of the FREE411 service. The Last option is Free Call. You don't have to press any number or key to select but instead say FREE CALL loudly in your phone. This voice message will be read by their server and you will go to next step to actually make a free international call. Now they will run a short ad about 5 secs. When the ad stops, you can start dialing your international number in countycode+citycode (if any)+phone number format. Please do not press # or *, its not required. The call will be automatically placed to the desired number. The operator prompts your call is getting connected. Once connected you can talk for upto 5 minutes and then your call is disconnected.
Oops, I live outside of USA. Does that mean I can't use this cool free international calls service?
You still can use this service because you are reading VOIPGuide4U. I will tell you exactly how to use this service from outside USA.
1) FREE411 service toll-free number is based in USA. All you have to do is to make a call to this toll-free number using one of the free calls to usa services like callingamerica , icall etc.
The best however is Yahoo Messenger-Voice. Yes, not many people know that Yahoo Voice can be used to make unlimited toll-free calls to any toll-free number in USA from anywhere in the world and you do not need a yahoo voice paid account.
Just go to yahoo messenger and dial 18003733411. Your call will be connected and you would notice a prompt, which says there is no charge for this call. Cool huh? See Pic below:
3) Now The operator will greet you with a welcome message and ask you to select one of the FREE411 service. The Last option is Free Call. You don't have to press any number or key to select but instead say FREE CALL loudly in your phone. you will go to next step to actually make a free international call. Now they will run a short ad about 5 secs. When the ad stops, you can start dialing your international number in countycode+citycode (if any)+phone number format. The call will be automatically placed to the desired number. The operator prompts your call is getting connected. Once connected you can talk for upto 5 minutes and then your call is disconnected.
You can make multiple calls using this service.
You will have to listen to two short advertisements and there is no limit on the number of calls they can make in a day. Please note that this service is totally advertisement based so please do not abuse/violate the system.
Enjoy making free international calls anywhere in the world.

Posted by Admin at Thursday, August 06, 2009 0 comments